How to Resolve Invalid Email Address in Jamb Portal

Jambites! If you have just registered for the just concluded 2017/2018  Jamb registration and you found out that you could not login you are not alone.

There are basically two major reason for this error

  1. You misspelt your email address during the registration process

  2. You forgot your email password

I will profer a simply solution here and hope that you can figure it out before Jamb starts sending the photocard for the exam proper.

If you found out that you misspelt your email there two things you can do.

  1. Create a new email address to match the misspelt email address. This will ensure that when Jamb sends you any mail in the future you will receive it.

  2. Go to the CBT centre where you registered for your Jamb and attempt to correct the error. 

But if your email address is correct but you forgot your email password then follow these steps

  1. Get hold of the phone (number) you used when you were creating the email (9 out of 10 times gmail will require a valid phone number to create an email)
  2. Go to gmail interface

 

 

 

 

 

 

 

 

3. Click forget email and enter the phone number you used during the process of email creation

4. Enter your First name and Last name (Surname) in the space provided and click Next

5. Make sure you click SEND or else you will not receive any code (without which you can not recover your password)

6. If the info you provide here is correct, you will receive a code on that phone number.

7. Enter the code in the space provided and complete the remaining process

Best of luck!

 

Wait! wait!! wait!!! One more twist, if you used an already existing email(someones mail) you can not recognise, then you have to rush to jamb office to get it fix before it is too late. You can try your CBT centre first maybe they can be of any help.

100 replies
  1. Osasu
    Osasu says:

    I just realised my email was mispelt after writing jamb and seeing my result, I’ve opened a new one with the mispelt email buy I still could not log in. I was advised to change password which I did but I haven’t been able to see any verification in my mails , pls help me out as I’m very confused I don’t know what to do

    Reply
    • datplace
      datplace says:

      Sorry for the error. I understand what you mean (going through). The question is, what exactly do you want do? Reprint slip? Change institution? Change course? Print Admission Letter, Print Result?
      Have you been able to log in?

      Reply
      • Hannah
        Hannah says:

        I misspelt my email address in my jamb registration. I have check my jamb result my screening result I made mistake on my email address pls how can I check my admission status? is there no option? can I use only registration number? am confused or sir can you help me to check it nd inbox me? am so confused.

        Reply
        • datplace
          datplace says:

          The solution to the problem is two fold.
          1. You have to keep using the “mistake” like that, login with that email and the password you created during your jamb registration.
          2. Create a new email address to match the email on your jamb slip, so that you can access future info from jamb or your school.

          Hope that helps?

          Reply
  2. Adeolu
    Adeolu says:

    I just realised my email was mispelt after writing jamb and seeing my result, I’ve opened a new one with the mispelt email buy I still could not log in. I was advised to change password which I did but I haven’t been able to see any verification in my mails , and I want to check my admission status

    Reply
    • datplace
      datplace says:

      Even though it is mispelt, it will still work as it is. keep using it like that. thank God you have been able to create a new email to match what you have.

      Reply
  3. Muneerah
    Muneerah says:

    I can’t access my jamb portal even if I’ve been spelling it correctly it keeps saying invalid email and There is no record with such email, please what do I do?

    Reply
  4. joke
    joke says:

    i am confused now i dont know if i am in trouble now…i used another email apart from d one from jamb to register for eksu post utme pls help me

    Reply
  5. Hassan Eunice
    Hassan Eunice says:

    I went to jamb office at bwari yesterday and gave my complaint that my password was invalid so this afternoon they sent me a reset code but I was able to use that reset code to login in my email to check my admission status can I still use that same code at any time?

    Reply
    • datplace
      datplace says:

      Dear Hassan, did I hear you say “Reset code”?. The essence of that is for you to RESET your password. Once you have done that, you have to start using the new password you have created. Hope that helps.

      Reply
  6. Juliana
    Juliana says:

    Pls am unable to login into my jamb portal.I used a wrong email address and since 2016 I be been trying to print my jamb result but can’t login.is it still possible for me 2 see my jamb admission letter.

    Reply
    • datplace
      datplace says:

      Thanks for your question, and sorry for the stress you have been thru. Just head to jamb office closest to you and explain your case, they will have solution to it. Please do it before it is too late and more complicated. All the best

      Reply
  7. Bintu
    Bintu says:

    Please I registered for De with a friend’s email when I discovered I couldn’t use my own email address because I’ve used it the previous year.

    Subsequently I unconsciously used that same previous email to complete the processes ….like uploading of results and others .
    To check my caps the previous reg number showed up …..with admission

    I input the friends email I used they wrote invalid

    Please what do I do ? My friends got admissions already.

    Reply
  8. Favour
    Favour says:

    I have a question and I will be very glad id you reply

    The problem is my sister is processing her admission into OAU… so I want to help her check her admission status then she told me that she can’t remember her password

    So I log in to jamb site and requests for a new password with her gmail and date of birth
    Then they said a password reset link has been sent to her gmail.. I checked her gmail but couldn’t find anything

    I have been trying that since like 2 days ago and I am confused

    I don’t know what to do

    Reply
    • datplace
      datplace says:

      If you have this type of problem please don’t panic. First, when you request for password reset you are supposed to get it, otherwise it might be a network issue or from the jamb site. Most times the user name and password is inside that same gmail because they (jamb) usually send it immediately you register, so check that mail very well or type “jamb” in the search box it will bring everything about jamb in your mail.
      If you try that and it does not work then go to the CBT centre. Most CBT centres use generic password like JAMB2018, JAMB, FAVOUR, SURNAME, ETC. Try it and let me know.

      Reply
  9. Sanni temitope
    Sanni temitope says:

    Sir please i wanted to do the changing of institution and course i typed my email address and password correctly but it’s saying no record sir please i need ur helo right now

    Reply
    • datplace
      datplace says:

      Check your email, the login info is lurking somewhere, type “Jamb” in the search box and search or visit your CBT centre

      Reply
  10. success
    success says:

    hello I can’t open my jamb portal because my email was misspelled during registration.. ND I tried creating a new one but I still can’t login pls Wat should I do

    Reply
    • datplace
      datplace says:

      Check your email, the login info is lurking somewhere, type “Jamb” in the search box and search or visit your CBT centre

      Reply
  11. Priscilla
    Priscilla says:

    I put in the correct email address and password but it keeps on showing invalid password or email. I’m bummed because I can’t seem to figure out the problem. Help me out if you can, I need to check my admission status

    Reply
  12. Joseph Samuel
    Joseph Samuel says:

    I used the same email address i used last year and can’t able to access this year’s dashboard to print or accept my admission later

    Reply
  13. Mr Patrick
    Mr Patrick says:

    If you want to have a special center to write your jamb exam for 2019/2020 academy session contact Mr Bayo on 09056873597 to make your dreams come through

    Reply
    • datplace
      datplace says:

      you can ignore the mistake, if you still have access to your jamb portal no problem. If not, then you may have to head either to your CBT centre (where you did the registration) or Jamb office closest to you.
      I wish you the best

      Reply
  14. Ayomide
    Ayomide says:

    I used the email I used to register last year to register this year and I haven’t been able to log in to my profile, pls what do I do

    Reply
  15. Blessing
    Blessing says:

    Someone should please help. I used same mail and same number used by my brother when he wanted to apply for Jamb 2 years ago. The issue here is that its my brother profile that is being shown and not mine. Please what is the way out

    Reply
  16. Godstime
    Godstime says:

    I mistakenly used my mum’s phone number to request for the jamb profile code and now its showing my brothers email and date of birth please can I still change it

    Reply
  17. Daniel
    Daniel says:

    I used the same email I used to register last year and now o can’t login to my profile with the email address and new password.

    Please help!!!

    Reply
    • datplace
      datplace says:

      There is no reason why it should not login. If your details are correct it must surely login. Please contact you CBT centre to retrieve your password.

      If you need further assistance call me.

      Mr.Dat
      07066546868

      Reply
  18. Mohammed
    Mohammed says:

    I mistake use the same number I use last two year ago to register this year. Pls how can I do, can I create a new one with another number to represent it, pls am confused I need someone help?

    Reply
    • datplace
      datplace says:

      I have read your mail, unless you are ready to go Jamb office and effect the changes you just have to leave it like that. Most actions will happen in your Jamb Profile. You will have the opportunity to correct the email address when you are filling for your Post Jamb.

      But if you are still skeptical, you can reach out to the owner of that email and plead that he/her should always forward any jamb / School related mails to you, and hope he/her cooperates.

      Best of luck.

      Mr. Dat
      07066546868

      Reply
  19. allyn
    allyn says:

    pls the gmail I used for lamb registration was not real..I.e the person That helped me create it didnt do it well and I can’t log in..pls what can I do

    Reply
  20. Tolulope
    Tolulope says:

    Please I registered with the number I used last year and it brought my details… The registrar said there nothing to do and now I can’t log in on my jamb profile
    Please help

    Reply
    • datplace
      datplace says:

      I don’t think I understand you clearly, but one thing you have to get is your PROFILE user name (usually your email address) and the PROFILE Password (The Registrar as you call him/her SHOULD/MUST give you that). So tell whoever registered you to provide your profile details, with that you are ok

      Reply
  21. Morenikeji
    Morenikeji says:

    I filled a mistakenly slept email for my jamb
    Now I have opened the mispelt email bit It is not even showing dat I bought jamb

    Reply
    • datplace
      datplace says:

      Well, its not a problem. Its like calling a person when the phone was off, the mail must have bounced back. Unfortunately too, its not like SMS that will hang for sometime and enter when the phone comes up. You will only receive new messages. Meanwhile, you have to protect your Profile Email and Password with everything you got. Don’t misplace it o!

      Reply
  22. Duru chibuike
    Duru chibuike says:

    Pls sir…I misspelt my Gmail….but I have access to my jamb profile.
    I just want to know if it would affect me later on?

    Reply
  23. solomon
    solomon says:

    Please sir, I have a serious problem I no longer have access to the mail account I used to register for jamb please what should I do sir, is it possible for me to edit my jamb profile and replace the email address?

    Reply
  24. Johnson
    Johnson says:

    I was told to create a jamb profile before my jamb registration which i did using my airtel line.unfortunately when i want to generate my e-pin, i discovered my airtel wasn’t going so i was told to use my glo which i did. During my registration my phone number and email was requested and i provide my airtel number and my jamb profile email,these was rejected as the computer display invalid link and it provides another email automatically using my glo number the email was confirmed in my print out, but since i can’t acces this email provide by the computer what should i do?

    Reply
  25. Mine
    Mine says:

    Pls sir, I used the same email address to register for this 2018 and 2017 and now I only see my 2017 result how can I resolve this.

    Reply
  26. mick
    mick says:

    the email that d cybercafe man put for me is wrong and somebody else…..i cant login to my profile. please what do i do sir

    Reply
  27. Naomi
    Naomi says:

    Sir,I can’t log in to my jamb portal with the password that I was given. I’ve been trying to reset password but its saying the page has been removed. Sir I’m so confused I don’t know what to do,please tell me what to do!

    Reply
    • datplace
      datplace says:

      If the password is not working please go back to the CBT centre where you registered and demand for the correct password. Meanwhile note that some centres use simple password like: JAMB2019, 123456, YOUR PHONE NUMBER, NAME, ETC, Try any of those.

      Another important thing to note is that you can get your password and user name (your email) in your email box. Immediately you register Jamb will forward those info to you.

      Try all these suggestions and get back to me. Best of luck.

      MR.DAT
      07066546868

      Reply
  28. okeke chioma
    okeke chioma says:

    pls I used someone’s else email and I can’t reach the person and I called the jamb officials but they said they don’t correct email how do I go about it

    Reply
  29. Ofofon Michael
    Ofofon Michael says:

    During my registration i used the same phone number i used last year and the email of last year automatically entered i only change the password..and i noticed that is the same profile code of last year there use to generate this years pin for me and now i cant login to my portal to do anything. pls what am i going to do

    Reply
    • datplace
      datplace says:

      There is nothing wrong with your registration, your exam details are as follows:
      Examination Date: Saturday, April 13, 2019 By 07:00AM
      Examination Centre Name: PTDF E-Resourcess Centre, University Of Uyo, town Campus Annex (opposite faculty of law)Akwa Ibom State

      Reply
  30. chinyere uba
    chinyere uba says:

    hi everyone my name is chinyere from anambra state i have been on this forum for a while now; i have wrote jamb five times now i could not get the cut of mark, i have been looking for a way to upgrade my scores all to no avail till five days ago when i came across testimonies of so many people talking about mis grace 09052695605 from so many people that she help them to upgrade their score and i call her 09052695605 immediately she ask me for details of my result which i did not up to 2 hours i receive a message from the jamb office that my score has been upgraded from 198 to 300 all thanks to miss grace you can contact her if you also want to upgrade your jamb score or you want jamb question and answers / waec question and answers she can also upgrade your waec for you, call her on: 09052695605

    Reply
  31. Eshiya Samuel Agbo
    Eshiya Samuel Agbo says:

    Mine is this, I applied DE 2017 I was not given, I then applied 2018 I was given admission but to accept and print out admission letter it’s showing 2017 profile which o was not given admission

    Reply
  32. Michael
    Michael says:

    But the email is on my slip and it is correct but I try to log in with it but its response invalid email or password ..please what can I do to check my result oooo and ,12 /4/019 have jamb releases it. ?

    Reply
  33. Chimaobi
    Chimaobi says:

    I used the same email for 2018 and 2019 jamb.I have forgotten the 2019 password, so after resetting the password it always bring me back to 2018 jamb profile

    Reply
  34. Janet
    Janet says:

    Please I tried to login into jamb portal with my email and password…. Its telling me password or email incorrect and I didn’t forget or spell anything wrong… When I pressed forgot password and tried to get a new one… It was saying the site is not available or its name has been changed… Please help me I’m confused

    Reply
  35. Jesse
    Jesse says:

    I register for last year jamb and I did not make it so I still register for this year2019, I use thesame mobile number and email so when I want to login in my portal they are telling me that it invalid email or password but everything is correct …am so confused now

    Reply
  36. Olalekan Shukurat
    Olalekan Shukurat says:

    I used the email on jamb for my course of institution……an information was sent to it based on screening payment of the institution but I can’t log in to my account… please help me out

    Reply
  37. Dada Abosede Elizabeth
    Dada Abosede Elizabeth says:

    Good morning everyone, am Dada Abosede Elizabeth. I mispelt my email address during registration.Trying to login but it wasnt working ,in the process,I used my last year jamb email address to obtain FUOYE post utme form.But now have created an email address with the mis-spelt username for jamb.Now having two different email address on both jamb portal and school portal. Is it advisable?

    Reply
    • datplace
      datplace says:

      Just pick the one that works and continue with that. If you have access to the two mails then better. Goodluck

      Reply
  38. Okunuga Esther
    Okunuga Esther says:

    Am having issue logging in into my jamb profile,, my Email n password z very correct but still saying invalid Email or invalid password

    Reply
      • datplace
        datplace says:

        Go back to your CBT centre and ask them for your password, most of the CBT centres have generic password eg JAMB2019, 12345, 123456789, 12345678, YOUR NAME, SURNAME, PHONE NUMBER ETC…

        Reply
  39. Constance Ek
    Constance Ek says:

    I am not able to login…and all my letters are correct but I had not registered the account before I just did now but I am not able to log into it in jamb portal.what should I do?

    Reply

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